About Ooni

Ooni is a famous brand of portable outdoor pizza ovens developed in 2012 in the United Kingdom by a passionate pizza aficionado. Their objective is to make great pizza accessible to everyone by providing affordable and simple-to-use pizza ovens capable of reaching high temperatures and producing crispy, tasty pizzas in minutes. Ooni's product line includes wood-fired and gas-fired ovens, accessories, and ingredients to assist consumers in creating the perfect pizza. They have a large online community of pizza enthusiasts who share tips, recipes, and images of their masterpieces, as well as tools and support to help consumers get the most out of their Ooni oven.

Ooni Shipping Policy

Ooni ships internationally through standard or express. Destination and product size and weight affect shipping times and costs. Orders are processed and dispatched within 1-2 business days, and regular delivery takes 3-14 days, depending on location. Expedited shipping takes 1-3 business days, depending on the location.

Ooni offers free standard shipping on orders over a threshold, which varies per area. Expedited shipping is available for speedier delivery. To deliver quickly and reliably, Ooni uses UPS, FedEx, and DHL.

Consumers are responsible for supplying proper shipping information, including the correct mailing address, to minimise delays or lost items. Ooni is not liable for international customs fees, taxes, or other import charges.

Overall, Ooni attempts to provide consumers with a smooth and hassle-free shipping experience, and their customer care team is accessible to answer any queries or concerns connected to shipment or delivery.

Ooni Return Policy

Ooni has a convenient and easy exchange/refund policy for its customers. As long as it's unopened, in the original packaging, and in good condition, customers have 60 days from the date of purchase to return or exchange their purchase. Contacting Ooni's customer support team will result in the delivery of a prepaid return label should the customer decide to return an item. The purchaser will get a full refund after the item has been received, inspected, and validated. The consumer can also contact support if they wish to exchange their purchase for anything else. Ooni provides a liberal return/exchange policy to guarantee that buyers will be content with their purchases.

Ooni Contact Information

The contact information for Ooni may be found on their website, www.ooni.com. "Contact Us" leads to a page featuring their phone number, email address, and contact form at the bottom of their homepage. Their customer support team can answer questions about items, shipping, refunds, and more. Customers can also contact Ooni on Instagram and Facebook.